LEGAL
Ahad1 Logistics LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.
Last updated: June 11, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
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Account Information: Name, email address, phone number, company name, and billing address when you register for an account or request a quote.
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Shipment Data: Pickup and delivery addresses, cargo descriptions, weight, dimensions, and special handling instructions.
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Payment Information: Credit card details, bank account information, and billing history. Full payment card numbers are processed securely by our PCI-DSS compliant payment processors; we do not store complete card numbers on our servers.
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Communications: Records of your interactions with our customer support, including emails, chat transcripts, and phone call logs.
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Device & Usage Data: IP address, browser type, operating system, pages visited, and time spent on our website, collected via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide, operate, and maintain our freight logistics services.
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To process transactions, send invoices, and manage billing.
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To provide real-time shipment tracking and delivery notifications.
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To communicate with you about your shipments, account, and service updates.
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To improve our website, services, and customer experience through analytics.
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To comply with legal obligations, enforce our terms, and protect our rights.
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To detect, prevent, and address fraud, security, or technical issues.
3. Information Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
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Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, cloud hosting, customer support, and analytics. These providers are contractually bound to protect your data.
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Carriers & Partners: With transportation carriers, customs brokers, and warehouses necessary to complete your shipment. Only shipment-relevant data is shared.
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Legal Compliance: When required by law, subpoena, or government request, or to protect the safety, rights, or property of FreightFlow, our users, or the public.
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Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your data, including TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, and strict access controls. Our systems are regularly audited and penetration tested. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
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Access: Request a copy of the personal data we hold about you.
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Correction: Request that we correct inaccurate or incomplete data.
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Deletion: Request deletion of your personal data, subject to legal retention requirements.
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Restriction: Request that we limit the processing of your data.
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Portability: Request your data in a structured, machine-readable format.
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Objection: Object to processing based on legitimate interests or direct marketing.
To exercise these rights, contact us at privacy@freightflow.com. We will respond within 30 days.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
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Email: admin@ahad1logistics.com
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Address: 202 N Main Street Kimberly Wisconsin, 54136
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Phone: +1 (224)-624-4644